Terms of Service for Velocity Innovations L.L.C.
Last Updated: August 11, 2025
These Terms of Service ("Terms") govern your use of the website and services provided by Velocity Innovations L.L.C. ("we," "our," "us"). By accessing our website or using our services, you agree to comply with these Terms.
1. Services Provided
Velocity Innovations L.L.C. offers services related to freight transport, furniture moving, and junk removal. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time.
2. Customer Responsibilities
Accurate Information: You agree to provide accurate and complete information when using our services.
Payment: You are responsible for paying for services rendered. Payment terms will be agreed upon prior to service and may include upfront payments, deposits, or invoicing.
Access to Property: You agree to provide reasonable access to your property for the completion of services (e.g., for moving furniture or delivering freight).
3. Scheduling and Cancellations
Scheduling: Services are scheduled at mutually agreed times. If you need to reschedule or cancel, please provide notice at least 24 hours in advance.
Cancellations: Failure to cancel or reschedule within the designated time frame may result in a cancellation fee.
4. Payment Terms
Pricing: All service prices will be communicated prior to completion of work. Prices are subject to change, and any changes will be confirmed before proceeding.
Late Payments: Late payments may incur additional charges, including interest or late fees, as specified in the contract or agreement.
5. Limitations of Liability
Velocity Innovations is not liable for any damage to property or personal injury unless caused by our gross negligence or willful misconduct. We will not be liable for any indirect, incidental, or consequential damages arising out of the use of our services.
6. Indemnification
You agree to indemnify and hold harmless Velocity Innovations L.L.C. and its employees, agents, and affiliates from any claims, damages, or losses arising from your use of our services, violation of these Terms, or infringement of any laws.
7. Termination
We reserve the right to suspend or terminate our services to you if we believe you have violated these Terms or acted inappropriately. In the event of termination, you will remain responsible for any outstanding payments for services rendered.
8. Dispute Resolution
Any disputes arising out of these Terms will be resolved through binding arbitration in the state of Arizona. You agree to resolve any legal issues through arbitration, rather than through a court trial.
9. Changes to These Terms
We may update these Terms from time to time. Any changes will be posted on this page, and the "Last Updated" date will reflect the most recent revisions. It is your responsibility to review these Terms regularly.
Privacy Policy for Velocity Innovations L.L.C.
Last Updated: August 11, 2025
At Velocity Innovations L.L.C. ("we," "our," "us"), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website and use our services.
By using our website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect information from you in various ways, including when you visit our website, fill out forms, or engage in business transactions with us. This may include:
Personal Information: Your name, phone number, email address, physical address, and payment information.
Non-Personal Information: Browser type, device type, operating system, IP address, and browsing behavior on our website.
2. How We Use Your Information
We use the information we collect for several purposes, including but not limited to:
Providing and managing our services (e.g., freight transport, moving, junk removal).
Responding to your inquiries or requests.
Processing transactions and sending you relevant updates (e.g., order confirmations, receipts).
Improving our website and services based on your feedback.
Sending promotional materials, if you have opted in for such communications.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:
Service Providers: We may share your information with trusted third-party service providers who assist in operating our business (e.g., payment processors, shipping services).
Legal Compliance: If required by law, we may disclose your information to comply with legal obligations or protect the rights, property, and safety of Velocity Innovations, our customers, or others.
4. Data Security
We implement industry-standard security measures to protect your personal information, including encryption, secure payment gateways, and restricted access. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.
5. Your Rights and Choices
You have the right to access, update, or delete the personal information we collect. If you would like to exercise these rights, please contact us at info@velocityinnovations.com.
You can also opt-out of promotional communications by following the unsubscribe link in any email we send.
6. Cookies
Our website uses cookies to enhance your experience and improve our services. Cookies are small files stored on your device that help us track website usage and personalize content. You can choose to disable cookies through your browser settings, but this may impact the functionality of our website.
7. Children's Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date will reflect the most recent revisions.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Velocity Innovations L.L.C.
Email: info@velocityinnovations.com
Phone: 480-788-9724